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email support

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Can’t get email on IOS

Lynford
Visitor
Private Message TalkTalk
Message 4 of 4

I wonder if anyone could help please ? I pay for the email service after changing internet provider, however I forgot to pay and when it ran out last Thursday my access via IOS stopped which is fair enough. I remembered and paid on Saturday but since then I can’t get access on my iPhone or iPad, it’s telling me username or password is wrong, which they aren’t. Talktalk chat function has been pretty hopeless. 
Any help gratefully received. 

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3 REPLIES 3

Message 1 of 4

Yeah it was fixed yesterday afternoon. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 4

Thanks Ady, any idea on a timeframe please ?

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Lynford, your mailbox has been limited as part of an incident. We're aware of the problem but it's not fixable in bulk. I've requested that your mailbox be unlimited. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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