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all emails I send go into recipient's spam

Norman73
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

Everytime that I send an email from my talktalk / everymail account it ends up in the recipient's SPAM folder. Help please.

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk

6 hours ago

Message 1 of 3

You could try turning off your router and ONT box for 30 minutes to establish a new session in case your IP address is being registered as sending spam.

 

Other than that, as @Gliwmaeden2  says you will need to contact TalkTalk direct.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Gliwmaeden2
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

Has the recipient listed you as a contact in their own address book, @Norman73?

 

Which domain is it, eg Gmail?

 

There are no staff on the forum any more, so if just checking the above with the recipient gets you nowhere, please contact Talktalk directly during the day:

 

03451 720088 after 9am or use Chat [via My Account] after 8am.

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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