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Cannot Add a Tiscali Account in Thunderbird

edward4
Participant
Private Message TalkTalk
Message 3 of 3

I uninstalled and reinstalled Thunderbird in Windows 10

 

I added my account manually as IMAP (formerly POP3)

 

                Settings

 

                Your full name                                   My Name

                Email address                                    my email@tiscali.co.uk

                Password                                            omitted

 

                Incoming

 

                Protocol                               IMAP

                Hostname                           mail.talktalk.net

                Port                                       993

                Connection security        SSL/TLS

                Authentication method Normal password

                User name                          my email@tiscali.co.uk                 

 

                Outgoing

 

                Host name                          smtp.talktalk.net

                Port                                       587

                Connection security        STARTTLS

                Authentication method Normal password

                User name                          my email@tiscali.co.uk

 

I clicked Re-test

 

                Responded with ‘Password ok’

 

I clicked Done

 

                Re-test and Done buttons faded

 

                Account not added

 

                No error message

 

What have I done wrong?

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2 REPLIES 2

Message 1 of 3

Thanks for taking the time to let us know.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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edward4
Participant
Private Message TalkTalk
Message 2 of 3

I tried again, several times

 

Finally Thunderbird asked for my password

 

When I entered the password it finally created my account