I note that there are many threads at the moment re emails that fail. Mine are working fine, other than when I try to report a phishing/scam email.
I first had a problem when forwarding phishing emails to phishing@talktalk.co.uk which were failing with the error message "An error occurred inside the server which prevented it from fulfilling the request." (helpful!). Those forwarded to report@phishing.gov.uk, in accordance with the gov.uk webpage, continued to work.
The community pointed out that to report to phishing@talktalk.co.uk I should save the message as a file and send as an attachment rather than forward, which worked.
I then had the same problem with forwarding to report@phishing.gov.uk, and the community advised to save as file and send to this address too, despite the formal guidance, and again this worked.
This morning I tried to report to phishing@talktalk.co.uk (save as file etc), and I got the same error message. I then used the approach to report@phishing.gov.uk which also failed with the same error. I sent an email without an attachment to phishing@talktalk.co.uk which worked, and I received confirmation of the "report".
I note that Ady_TalkTalk advised a full system scan to clean viruses and malware, which I did which came back clean, using my Norton 360.
About a week ago Norton advised me that my email account had been compromised and details had appeared on the dark web, so I had scanned then and changed my password. I can't help think there is something sinister going on. Any suggestions?
