cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Cannot access my MAIL PLUS e-mail account on my Iphone

john000
Newbie
Private Message TalkTalk
Message 6 of 6

Hi

I am having issues connecting my Mail Plus TalkTalk e-mail account on my iphone. After 4 days of live chats with all the various help departments i still cannot get through to anyone who can help. I think i just need my account reset but not having any luck. Currently i am waiting to be connected again to the TalkTalk tech team. 1.5 hours and counting.

John Thomson
0 Likes
5 REPLIES 5

Message 1 of 6

Ady

The other e-mail addresses from my account still have the issue. How do i get these reset?

John Thomson
0 Likes

Message 2 of 6

Ady

yes thats it working now, unbelievable, I’ve literately 4 days with live chat and no resolution 

so does this mean the other e-mail addresses on my mail plus account are reset also? 

John Thomson
0 Likes

Message 3 of 6

You should find that your mailbox is now restored to full service. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

john000
Newbie
Private Message TalkTalk
Message 4 of 6

Hi Ady

What happened was i was late with subscription payment. Once paid now i can only access via web or app. I reset my password but no change. Tech on the chat are advising me to change my e-mail address because the old one no longer works with apple accouts, or something like that

John Thomson
0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi John000, when did you last reset your password?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes