Ask us about your TalkTalk email account and Webmail.
on 16-12-2024 09:31 AM
Hi
I am having issues connecting my Mail Plus TalkTalk e-mail account on my iphone. After 4 days of live chats with all the various help departments i still cannot get through to anyone who can help. I think i just need my account reset but not having any luck. Currently i am waiting to be connected again to the TalkTalk tech team. 1.5 hours and counting.
on 17-12-2024 12:29 PM
They should be working normally now.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 17-12-2024 12:26 PM
Hi Ady
Would you be able to restore the mailboxes for the other 2 talktalk.net e-mail addresses i have on my MailPlus account.
on 16-12-2024 02:50 PM
Ady
The other e-mail addresses from my account still have the issue. How do i get these reset?
on 16-12-2024 02:33 PM
Ady
yes thats it working now, unbelievable, I’ve literately 4 days with live chat and no resolution
so does this mean the other e-mail addresses on my mail plus account are reset also?
on 16-12-2024 01:56 PM
You should find that your mailbox is now restored to full service.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 16-12-2024 12:54 PM
Hi Ady
What happened was i was late with subscription payment. Once paid now i can only access via web or app. I reset my password but no change. Tech on the chat are advising me to change my e-mail address because the old one no longer works with apple accouts, or something like that
on 16-12-2024 11:21 AM
Hi John000, when did you last reset your password?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.