We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Now TV Boost

nanny301
First Timer
Private Message TalkTalk

yesterday

Message 2 of 2

Hi all.

            I purchased Now TV as a boost thru TT and when my contract with TT ended  i decided not to renew and moved to a new provider. The problem i have is my TT account is disconnected but my Now TV membership isn't as i can still access Now TV on my devices. I am unable to access my Now TV Membership to cancel on their website and they are unable to cancel my membership as it was purchased via a 3rd party..I paid for my membership via TT and have no other payment methods on my Now TV account. I keep getting passed from TT chat to Now TV chat trying to cancel my Now TV membership.

Labels:
0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

You have to buy it these days through NOW, @nanny301.

 

https://community.talktalk.co.uk/t5/Articles/About-NOW/ta-p/2457383

 

Please wait for staff to clarify what to do about the previous subscription. You should be able still access your TT  My Account as you can sign in and look up old bills for c a year.

 

To get the timing right wait for staff comment during the day. 

Gliwmaeden2, a fellow customer.
0 Likes
© TalkTalk 2025