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email support

Ask us about your TalkTalk email account and Webmail.

Cannot send email

Boglin
Team Player
Private Message TalkTalk
Private Message TalkTalk

Message 2 of 2

When I try to send emails I get this :-

Message could not be sent to the following recipients: ["test-mail@talktalk.net" <test-mail@talktalk.net>, "xxxxxxx@tiscali.co.uk" <@tiscali.co.uk>] (554 - 554 5.7.1 <xxxxxxx@tiscali.co.uk>: Sender address rejected: You are blocked sending mail
)

 How do I get unblocked please I have talk with chat bots and agents who have escalated the issue but I still cannot send Please help

Cheers Craig

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@Boglin, please never post personal information details in the public. 

 

As your profile seems complete, staff should be able to check the email address in there.

 

If the affected address is different from your billing address, add it in Private Notes, near the end of Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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