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email support

Ask us about your TalkTalk email account and Webmail.

Cannot send mail

cmcg1
Newbie
Private Message TalkTalk

Sunday

Message 3 of 3

Hi

I have been trying to send emails and receiving a message - cannot send mail - the connection to the outgoing server smtp….failed. Additional outgoing Mail servers can be configured……

would anyone know why this has happened and how to fix? Thanks

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2 REPLIES 2

cmcg1
Newbie
Private Message TalkTalk
In response to Ady-TalkTalk

yesterday

Message 1 of 3

Hi Ady

yes it is the same email address - I am receiving emails just can’t send any……

thanks 

 

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 2 of 3

Hi cmcg1, are you able to login to TalkTalk webmail? Is the affected address the one you used to register on the community?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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