Ask us about your TalkTalk email account and Webmail.
on 09-12-2024 03:52 PM
I'm trying to set up a new email address.
When I access My Account - Manage emails - where the option to create or move an. email address should be, I have a message that says:
'Please Note - we have temporarily removed the create/delete mailbox functionality as we are performing some backend maintenance work on our email platform. Apologies for any inconvenience this may cause.'
This message has been in place. since this account was created - June 2024.
I have reported this in the past and all you did was delete 'My Account'
I spoke to a Customer Service agent today and he said that this applies to all UK customers, which I dont believe.
Can you provide a solution please
on 16-01-2025 01:38 PM
Hi worksopblade, the ability to create or delete mailboxes has as has been said been unavailable for almost if not 2 years. We've been given no expected date for it's return.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 16-01-2025 01:09 PM
Hi,
It has been like this for over 15 months, despite my account stating I can have five email addresses. Sadly I feel that the create facility will not be reinstated. I have tried over this period to get real information but to no avail,
Derrick Reid
on 10-12-2024 09:59 AM
Hi worksopblade, at present and for the near future at least the ability to create new mailboxes is not available.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.