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email support

Ask us about your TalkTalk email account and Webmail.

Check if a web mail has been opened

Greycat
Conversation Starter
Private Message TalkTalk

yesterday

Message 4 of 4

How can I check if a webmail I have sent has been opened

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Greycat

11 hours ago

Message 1 of 4

When you create a new mail at the bottom of the message you'll find 3 dots. You'll find request read receipt about 2/3 of the way down the page. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Greycat
Conversation Starter
Private Message TalkTalk
In response to Ady-TalkTalk

yesterday

Message 2 of 4

Thanks Ady,  I would do that if I could find a way to include it in the webmail form. Can you assist?

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Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 3 of 4

Hi Greycat, if you included a read receipt that would show. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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