Ask us about your TalkTalk email account and Webmail.
on 07-12-2024 08:27 PM
Talk talk can email us but we can't do so in return
Automated voice refers to an older fault. we should be able to talk to a person instead
Difficult to talk to Technical services especially at the weekend. At least contact by text or whatsapp should be made available
We should be able to email after logging in to the account & explaining the situation
Not only the PC depends on internet but the TV & mobile phone too
07-12-2024 08:49 PM - edited 07-12-2024 08:49 PM
Phone support was open till 6pm today, Saturday, but is not open on Sundays. Generally available weekdays 9am - 7pm.
Chat is available every day, @1azarinE, so check opening hours here:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
It works perfectly well using mobile data if your wifi is down.
You don't need to be logged into My Account to use Chat.