email support

Darren_Braze · ‎17-07-2023

Hello,

I hope you're doing well.

I'm from the Deliverability team here at Braze. We've noticed that our client Hasting Direct is seeing blocks at talk talk and tiscali.net domains with the following bounce message.

452 4.2.0 Content deferred (TT991)

The impacted IP is:

223.165.114.151

We were wondering if someone from the support team could provide some insight as to why we’re seeing seeing this as the only change to our regular sending pattern is an increase of volume.

We were wondering if the team could take a look and provide any recommendations we can put in place to improve things?

Thank you!

Darren_Braze · ‎17-07-2023

Thank you Ady.

Look forward to your response

Thanks

Ady-TalkTalk · ‎17-07-2023

Hi Darren_Braze, I've asked the email admin team if we can resolve this for you.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

KeithFrench · ‎17-07-2023

Sorry, but this forum is only for residential customers only, whilst we still try to help business customers, this one clearly needs input from TalkTalk Business support. Please visit for all business support:-

https://supportcentre.talktalkbusiness.co.uk/home

Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

email support

Content deferred (TT991))