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on 11-09-2024 07:27 PM
Using the desktop icon I cannot reply to emails as it says wrong password. I share the email address with my husband and he has no problem. I,m using an iPad he’s using desktop Windows, I’ve changed my password but no difference. I can access my email in line ok but want to use the desktop icon.SUE
on 12-09-2024 12:17 PM
Hi Stuart691,
Not sure what you mean by the desktop icon, do you mean an email client? Does it work OK through webmail?
Chris
Chris, Community Team
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