EMAILS

[wendy3561]

Morning,

I have not been receiving emails since lunchtime yesterday.  I only receive a selective few.  I know for a fact that an email with my payslip attached was sent.  I did an amendment on my Sainsburys order still waiting for a confirmation on that.  I was live chat with talktalk last night and all I kept doing was repeating my problem.  I pay to keep my email each month.  Can somebody please come up with a solution. 

[Ady-TalkTalk]

Hi wendy3561, I've replied to your PM.

Ady

[Gliwmaeden2]

@wendy3561, to reach Private Notes, click on your own name / avatar and then settings. There's a drop down menu from which choose Personal Information. 

Towards the end of that area there is a section for Private Notes.

Add information and SAVE CHANGES. 

If using Private Messaging, just click on the name,  eg Ady-TalkTalk. That takes you to a profile description for the person, a list of the number of posts, solutions, likes etc.

"Send messages" is a blue button against a white background (before Profile / Activity). Click on the blue button (while signed in yourself) to reach the Private message area and post to the individual. 

[wendy3561]

WILL SOMEBODY PLEASE HELP ME

I KNOW FOR A FACT THAT I AM MISSING SOME IMPORTANT EMAILS.  THIS HAS BEEN GOING ON SINCE YESTERDAY LUNCHTIME

I HAVE TRIED SPEAKING TO TALK TALK NO JOY.  SLOWLY LOOSING TEMPER AND GETTING VERY UPSET

[Ady-TalkTalk]

If you'd rather send me a private message by clicking on my avatar.

Ady

[wendy3561]

I am so sorry Ady I am not technical minded and I am starting to get upset because I dont know what to do or where to go

[wendy3561]

sorry

how do i find private replies

[Ady-TalkTalk]

Hi wendy3561, please add the affected sending email addresses to Private Notes in your community profile and I'll run 7 day checks to see if we can see what's being blocked and why. 

Ady