@Mattcoke1980, I've moved your slightly earlier post out of the way, as this one has more details in it.
Please just follow up on one thread.
It is in the queue for attention - replies are not always immediate, therefore, and it can take a few days for staff to respond. They are on here Monday to Friday during the day.
You need to complete your community forum profile details for them to identify your account. Add your Talktalk landline number or account number by going via your avatar/name; settings; Personal Information. SAVE CHANGES.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
