We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Email account will not verify in Apple Mail app

JonDavid
Participant
Private Message

on ‎21-02-2023 12:00 PM

Message 4 of 4

I have two email accounts in Apple Mail, one is working and the other was cut off on Feb 17 by TalkTalk. I have reset the settings as instructed on all my devices (iPhone, iPad and Mac), but I get an error message "Unable to verify Account or Password".

Labels:
3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to JonDavid

on ‎23-02-2023 08:28 AM

Message 1 of 4

You're very welcome.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

JonDavid
Participant
Private Message
In response to Ady-TalkTalk

on ‎23-02-2023 08:08 AM

Message 2 of 4

Many thanks, Ady. I’ll check whether it’s working over the next few days.

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎23-02-2023 07:10 AM

Message 3 of 4

Hi JonDavid, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Related Content
© TalkTalk 2025