There is a website which I know is trustworthy and emails from that domain that are being blocked from getting through to my home network. When I'm on 4G or a different wifi network all is okay. How can I release this domain from being blocked?
Hi there @richardrpoole , thank you so much for bringing this to our attention, we are so sorry you have contacted us about an issue with your services, please do let us know if the issue persists.
Hey Keith - thanks for taking the time to reply. I had checked that and it was not switched on. I ended up factory resetting my router (which was a very long and frustrating job to get re set up) and fingers crossed, that has cleared the gremlin.
The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
