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email support

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Not receiving emails of certain companies

Shaun1973
First Timer
Private Message TalkTalk
Message 5 of 5

Hi my wife's email is currently not receiving emails of certain companies ie klarna and 02 which she used to receive any help would be great

0 Likes
4 REPLIES 4

amahle-TT
Support Team
Staff
Private Message
Message 1 of 5

Hi @Shaun1973 Please do remove your personal details here in public and provide them in private, thanks.

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Message 2 of 5

@Shaun1973 

Don't post details like that in public, if the support team need any specifics they will ask for it privately. 

Private Message TalkTalk

Message 3 of 5

Hi thank you I've tried all ways of accessing her mail which is *removed for security* if you could please check this email it would be really helpful 

0 Likes

kanya-TT
Support Team
Staff
Private Message
Message 4 of 5

Hey there, Shaun. Thank you for reaching out, is she using webmail or an email client app to access her emails and can we run checks for you.

 

 

Kanya