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Not receiving emails of certain companies

Shaun1973
First Timer
Private Message TalkTalk

on ‎20-05-2025 05:43 PM

Message 5 of 5

Hi my wife's email is currently not receiving emails of certain companies ie klarna and 02 which she used to receive any help would be great

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4 REPLIES 4

amahle-TT
Support Team
Staff
Private Message

on ‎21-05-2025 08:00 AM

Message 1 of 5

Hi @Shaun1973 Please do remove your personal details here in public and provide them in private, thanks.

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ferguson
Community Star
Private Message TalkTalk
In response to Shaun1973

on ‎20-05-2025 06:57 PM

Message 2 of 5

@Shaun1973 

Don't post details like that in public, if the support team need any specifics they will ask for it privately. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Shaun1973
First Timer
Private Message TalkTalk
In response to kanya-TT

on ‎20-05-2025 06:33 PM - last edited on ‎20-05-2025 06:56 PM by

Private Message TalkTalk

Message 3 of 5

Hi thank you I've tried all ways of accessing her mail which is *removed for security* if you could please check this email it would be really helpful 

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kanya-TT
Support Team
Staff
Private Message

on ‎20-05-2025 05:56 PM

Message 4 of 5

Hey there, Shaun. Thank you for reaching out, is she using webmail or an email client app to access her emails and can we run checks for you.

 

 

Kanya

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