Email attachments

[Soloman13]

Can anyone help?

How do I attach copies of old emails  to a new or draft email.

Nothing seems to work.

For example I open a new email then go to the email I want to attach, drag and drop it into the body of the new email but nothing happens.

I have tried to download the email to my computer and then dragging it from there to my new email. This produces an eml file as an attachment but I don't seem to be able to read eml files.

Surely there must be an easy way to trasfer an email to a new email within the talktalk mail app

[Soloman13]

The only simple workable solution is to Forward the required documents directly to the recipient. There is a problem with Webmail but it is above my pay grade.

Choose the document, Click Forward, Fill in recipient details, Click send. Job done Repeat for the next one!

Does everyone agree?

Soloman 13

[Soloman13]

Hi Guys , sorry been out all day.

I cannot attach any document to a new email in TalkTalk Webmail. 

The only way I can attach to the new email is to download the required email out of Webmail onto my pc.

Then I can drag it from my pc back into webmail and attach it to the new email. 

It still cannot be read by me at this point.

I then did as suggested and sent it to myself.

It arrived in my Inbox and now I can click View and read it!!!!!!

However, I cannot print it off with the options available to me!

I CAN print it off from my PC now that I activated Microsoft Outlook yesterday.

The print to PDF option is not available from the TalkTalk Webmail.

However when printing information from the internet , it is a different print screen and the Print to PDF option is available!

To me the issue is a TalkTalk Webmail problem.

Seems there is some software missing and 'work arounds' involve coming in and out of Webmail which surely is not the way it is meant to be.

Who in the TalkTalk community is a TalkTalk Webmail Expert!!!!!

[ferguson]

@Soloman13 

Try sending a test email to yourself with a .eml attachment. See if you can open that when received. 

[nameunknown_]

@Soloman13 

Computers are a great tool when they work as intended. Sometimes, things go wrong.

This is what Google AI says about the 'Microsoft Print to PDF' print option not showing, even though the feature is enabled.  I suggest you try method 3 as it just requires copying the command and pasting it into a Powershell command window.

If the 'Microsoft Print to PDF' printer isn't showing, even though the feature is enabled, try disabling and re-enabling the feature in "Turn Windows features on or off" and then restarting your PC. You can also manually reinstall the printer by going to "Devices and Printers," clicking "Add printer," and selecting the correct port and driver, or by running a PowerShell command: Enable-WindowsOptionalFeature -online -FeatureName Printing-PrintToPDFServices-Features -All.  
Method 1: Toggle Windows Feature
This method effectively reinstalls the printer driver. 

    Open the Start Menu and type Turn Windows features on or off into the search bar, then select the option to open it. 

Scroll down the list of features and find Microsoft Print to PDF. 
If the box is checked, uncheck it and click OK. 
Restart your computer. 
After your computer restarts, repeat steps 1 and 2, and this time, check the box next to Microsoft Print to PDF and click OK to reinstall it. 
Restart your computer again to ensure the changes take effect. 

Method 2: Manual Reinstallation
If the feature-toggling method doesn't work, you can manually add the printer. 

    Press the Windows key + R to open the Run dialog box.
    Type control and press Enter to open the Control Panel.
    Select Devices and Printers.
    Click the Add printer button.
    Select The printer that I want isn't listed and click Next.
    Choose Add a local printer or network printer with manual settings and click Next.
    For the port, select Use an existing port, then choose FILE: (Print to File) from the dropdown list and click Next.
    Under Manufacturer, select Microsoft and then select Microsoft Print to PDF under Printers.
    Click Next to finish the installation. 

Method 3: PowerShell Command
You can also use an administrative PowerShell command to reinstall the feature. 

    Open PowerShell as an administrator.
    Run the following command and press Enter: Enable-WindowsOptionalFeature -online -FeatureName Printing-PrintToPDFServices-Features -All.

[Soloman13]

The print to PDF feature you mention is already ON so can't be the problem.

Thanks guys but my head is hurting!!!!!

I will pick this up later tomorrow but thanks for now. Any suggestions keep them coming.

This is all at the limit of my understanding. I just want to click and make it happen !!!

Soloman13

[nameunknown_]

@Soloman13 

If you forward the email to yourself as a .eml attachment, when you open the email you sent to yourself in webmail, you should see two options for the attachment, one is View, the other is Download. The View option allows you to view the attachment using webmail.

Most email applications open .eml files.

I thought 'Microsoft Print to PDF' was there by default, but it seems that you have to enable it. 

Open the Start menu, and start typing 'Turn Windows Features on or off', select the 'Microsoft Print to PDF' feature, and click OK. You may need to restart your computer.

[fr8ys]

Click on the printer itself, there could be a menu under this which includes pdf.

[Soloman13]

Current situation is that I have activated Outlook on my Windows 11 PC which I have never needed before.

As a result I can read an eml file downloaded from Webmail and subsequently drag it from downloads to my new email as an attachment. It still cannot be read in webmail so the recipient would have to be able to read an eml file.

Your alternative  I see no way of doing. If I right click on the message,  press print I do not get the options you say. I get a straight forward print screen with the normal options for the printer but print to pdf is not one of them

Soloman13

[nameunknown_]

@Soloman13 

In webmail, there is an option to forward emails as an attachment in Mail, 'Advanced settings', To get to it, click on the gearwheel, then on 'All settings ...', select Mail on the left, scroll down and click on 'Advanced settings', and then scroll down to locate 'Forward emails as'.

This attaches the email as a .eml file, so the recipient would need to be able to open a .eml file.

The alternative, as has already been suggested, would be to print the email to a PDF file by right clicking on the message, selecting print, then selecting 'Microsoft Print to PDF' on Windows OS, or any other PDF writer you may have installed, as the destination.

[Soloman13]

Hello guys, in my Talktalk mail I cannot Drag and Drop anything from TalkTalk Mail onto a new email. There is no option to Print as a PDF within my TalkTalk Mail or on the Printer screen.

I can Save the email and it will download it onto my computer as an eml file and I can then drag it into the email BUT if I click on the eml file it does not open. So I have no way of checking the content of what I am sending AND if I can't read it how do I know the recipient can read it??

I am using TalkTalk Mail accessed through My Account which is apps.talktalk.co.ukhttps://apps.talktalk.co.uk/appsuite/#!!&app=io.ox/mail&folder=default0//pi%7Dp/Xktw so my mail client is TalkTalk is it not?

I am just using TalkTalk mail as is supplied by TalkTalk.

Soloman13

[ferguson]

@fr8ys 

Yes, but apparently managed to download a .eml file? In which case I am struggling to see the problem: just attach that to the email you want to send?

[fr8ys]

@ferguson thats what I thought, but doesn't seem to work for the OP so thats why I suggested other routes.

@Soloman13 have you clicked on print in the email. There could be a print as pdf option without a specific programme needed. It could be part of your printers options. If so it creates a pdf.

[ferguson]

Scrub that, I have just re-read your post! If you try to read a .eml file yourself it should open in your mail client. 

[ferguson]

Do you not have the option within your email client to Save a message? If so, do so as Raw Message Source and it will appear as a file with .eml appended to it. You can then easily attach that to any further email. 

[Soloman13]

I could print off the documents I need and then scan them into a file on my computer as Jpegs or pdf. They could then be dragged as attachments in my new email.

Extra work and very messy!

Soloman13

[Soloman13]

No sorry nothing like that.

It seems strange to me that you can have your new email and the one you want to attach on the same screen, side by side and yet not be able to attach them together! I was convinced I was missing something but maybe not!!!!!!!

It would seem I am left with Forwarding the documents or Posting via Royal Mail. Can't be right can it?

Soloman13

[fr8ys]

Do you have a pdf programme like pdf24 on your PC?

If so open the email and select print then select the pdf programme and create a pdf which can then be added as an attachment.

[Soloman13]

Hi there, I am sending an email and as part of it I need to attach relevant documentation that was sent to me in earlier emails from other sources.

I could forward the emails separately with covering message but seems a bit messy. They could arrive to the recipient at different times and could get separated. Every thing is only relevant if read together. I could send the whole package hard copy via snail mail but I thought I could do it digitally.

Soloman 13

[fr8ys]

You could open the email and then forward it, and change the heading.

Or is there a reason it has to be an attachment?