Thanks. I'm not keen to provide screen shots of individual emails for obvious reasons but will try to describe the problem better. Since upgrading to a later version of MacOS on her iMac, rather than receiving entire emails on the Apple app, my wife now receives a partial version with any images and accompanying text hidden in a tiny central "box" in the middle of the message. There is a message at the top (which I missed at first) saying "Your network preferences prevent content from loading privately". There is also a button at the top right saying "Load Content Directly" which when clicked loads the images etc correctly. The problem seems to only exist with this particular version of MacOS and only (it seems) with this app. Other mail apps (e.g. Gmail) work correctly as does the web version of mail (very hard to read these days being full of ads), and indeed any other web applications, search results etc. Apple's only suggestion was to remove her security altogether and rely on their in-built firewall (where the problem seems to disappear) - Hmm! My slightly later version of Mac and MacOS has exactly the same security and privacy settings (DNS Proxy etc) and doesn't have this problem. You could argue that I'm worrying about nothing and just live with the inconvenience (and we probably will), but it does seem a bit a bit odd that only this app seems to suffer from this and that it doesn't to happen with both earlier and later versions of MacOS. Many thanks for any suggestions tho' not too hopeful! Regards Steve
