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Email hacked

Pierre12
First Timer
Private Message TalkTalk
Message 3 of 3

My talktalk email has been hacked. I changed the password but when I try to log in I'm told the password is incorrect. I've spent all day trying to sort this online with talktalk chat but without success. Is it not possible to speak to someone who can offer help and assistance?

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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi @Pierre12 I'm really sorry to hear about the trouble you're experiencing with your TalkTalk email account. I understand how frustrating it can be, especially after spending so much time trying to resolve this online. Can you confirm if you still need assistance and if you have tried the last post suggestion.

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Billx
Insightful One
Private Message TalkTalk
Message 2 of 3

Hi, @Pierre12 

When you go to  https://apps.talktalk.co.uk/appsuite/   what do you see?

Do not log in. Click "Forgot your password?"

Does this allow you to set a new password?

 

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