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email support

Ask us about your TalkTalk email account and Webmail.

Email issues

SteveWood
First Timer
Private Message

on ‎14-09-2023 03:31 PM

Message 3 of 3

Since TalkTalk have made their Email page changes recently, I can no longer access my Address Book or Calendar or move/copy/print emails. 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎18-09-2023 07:21 AM

Message 1 of 3

Hi SteveWood, please let us know what Operating System, Browser and the versions of both you are using. This will help us identify the cause of the problem. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Gondola
Philosopher
Private Message TalkTalk

on ‎14-09-2023 03:45 PM

Message 2 of 3

Hi SteveWood 

 

I cannot yet replicate the missing calendar but I have tested and replicated the inability to Drag and Drop mail messages from one folder to another. That particular issue is caused by the conflict of code written by the Advertising media company. So to test I suggest you download and install an Advert Blocker to your browser. That at least will block the harmful advertising code.

 

I'm currently testing using Chrome, latest release with the Ghostery Ad Blocker and Firefox, latest release with AdBlocker Ultimate. Try one of those.

 

Let me know what you find.

Gondola Community Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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