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Email messed up Folders disappearing.

Alexa99
Popular Poster
Message 2 of 2

My email is really messed up.  My folders keep disappearing so cannot move mail from Inbox to them.. 2 emails stuck in blue top email box. Cannot access. Does my email need a complete reset? Help please.

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Ady-TalkTalk
Support Team
Message 1 of 2

Hi Alexa99, are you using an email client like Outlook or Imail? If you are have you checked the help files for that mail client?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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