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Email not received

AllanT
Chatterbox
Private Message
Message 2 of 2

I have 3 organisations that I don't receive emails from even though I am signed up. I receive from everyone else I'm signed up to.

Any ideas why these may be blocked, nothing received in spam.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi AllanT, have you checked that you don't have any mail filters set in webmail? If you have and you don't please update your private notes to include the 3 sending mail addresses that you can't receive from. I can then check over the last 7 days for any mail from those addresses that we may have blocked. 

 

Ady


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