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email support

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Email on iphone

Helen0273
First Timer
Private Message

on ‎11-03-2023 05:21 PM

Message 3 of 3

I have changed to the new settings on my iphone and have added my email address to the personal notes section.  Could my email please be re-activated?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎13-03-2023 02:59 PM

Message 1 of 3

Hi Helen0273, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Gondola
Philosopher
Private Message TalkTalk

on ‎11-03-2023 05:24 PM

Message 2 of 3

 I've asked that full access is restored for the mailbox email address in your Community profile, Personal information, Private notes.

TalkTalk Support will respond here and then restore MAP4 / POP3 access as soon as reasonably possible. Until full access is switched back on, use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

Are you confident that no help is necessary checking services / devices / email software for compatibility with TLS 1.2 encryption and the incoming and outgoing server settings in use? Did you identify the insecure settings, for example? The culprit device or software was the iPhone only that got a stop on sending or mailbox access switched off because ports 25 (SMTP) or 110 (POP) or 143 (IMAP) were used?

Gondola Community Star 2017-2024

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