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Get help with your TalkTalk landline and calling features.

RE: Digital Voice Switchover

Cutie
Team Player
Private Message TalkTalk
Message 2 of 2

Hello!

I recieved the email in Januarary about having the option to switch over to the Digital Voice service, I clicked the button to set things in motion and, If I remember correctly, it said I would here something back from TalkTalk in about 3 weeks.

 

It's now been just over 5 weeks but I haven't heard anything.

 

Is it normal to take this long? Maybe I'm imagining it said 3 weeks?

 

Just worried it's lost in the system and that I'll end up getting charged the extra £12 a month if I stay on the copper lines by next month.

 

Can anyone shed some light please? Thanks.

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Phone 03451 720088 or use Chat to check with Talktalk directly, @Cutie

 

 

Gliwmaeden2, a fellow customer.
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