Emails blank when opened

[Eddie4419]

Two emails received today, both blank on my laptop, normal on my Android phone. One from the NHS - NHS graphic displayed but otherwise all text is missing on my laptop, displays normally on my phone. One from a dentist - completely blank on my laptop, everything displayed normally on my phone. I have had previous problems like this recently with some emails, coinciding with recent updates to TalkTalk webmail.

[Ady-TalkTalk]

Would you mind testing in a different browser just to check its not a cache issue. 

Ady

[Eddie4419]

Hi Ady,

Same problem this morning with your response using TalkTalk webmail app, the subject line is visible but no other text. Access codes/verification emails are displayed properly with the TT webmail app. No problems with email using an Android app on my phone.

[Ady-TalkTalk]

Hi Eddie4419, are you using the same mail app on both devices? Is it still happening? 

Ady

[Eddie4419]

Just happened again to your response on this thread, all I can see is the subject line - Re: Emails blank when opened.

No other text is displayed.

[KeithFrench]

I had the same problems earlier today with my gmail account, when using Thunderbird. However, it rectified itself after a while.