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email support

Ask us about your TalkTalk email account and Webmail.

emails deleted from webmail after being opened in my email client (outlook).

johnkes
Chatterbox
Private Message TalkTalk
Message 3 of 3

I believe I set this up some years ago but would now like all emails to remain in my webmail.

How can I change this so that mail stays in webmail please?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi johnkes, if you want to open mail in a mail client and leave copies on the server you need to check how to set your mail client for leave a copy on the server. You'll get the options for 30 days or until deleted you want the latter. Remember though webmail is not a reliable backup to save important emails you should take the appropriate action to keep them safe indefinitely. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Billx
Super Duper Contributor
Private Message TalkTalk
Message 2 of 3

Any email will be deleted in TalkTalk Webmail, only if  you delete it in your email app.

 

Bill

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