Hi wilmamiller111, have you removed the mail account restarted the device and the readded the mail account before restarting the device again. You should find that will work and you'll find the relevant steps and settings in the email help article.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
