on 08-12-2020 10:12 AM
Hi Ivydadd, Gondola's advice is always good if you let Gondola help you, you'll find the fix for the problem.
Please do post back to let us know how you get on.
on 07-12-2020 05:51 PM
How old is the oldest mail message in the Inbox?
And is she viewing mail messages via any other mail collection service like Gmail, for example?
If she hasn't downloaded the mail messages to another device or mail service then take the precautionary approach of Changing her email password to lock out someone else that may have guessed the password.
on 07-12-2020 05:26 PM
it is my daughters email account attached to our family talktalk. She only uses her laptop and there should be hundreds (id say thousands she has had this account since school) but today only 18 are showing. I asked her about viewing on her phone but she says she never has as she doesnt know how to set it up on the phone.
on 07-12-2020 05:24 PM