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Emails going to incorrect folder

Ema12
First Timer
Private Message TalkTalk
Message 4 of 4

incoming emails have started to come to incorrect(Hello Fresh )folder instead of inbox?

 

 

 

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3 REPLIES 3

angelique-TT
Support Team
Staff
Private Message
Message 1 of 4

Okay thank you for confirming. Please check your settings to view or change where they're going. If you've set up filters, the settings may be routing some emails to this folder. 

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Message 2 of 4

It’s the 5th folder in my folder list & it’s named. ‘Hello Fresh’

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angelique-TT
Support Team
Staff
Private Message
Message 3 of 4

Good morning Ema12. Please elaborate further on which folder is that.
 

 

 

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