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Emails not reaching GMAIL - Gateway fault between Talk Talk and GMAIL

GavinWood
First Timer
Private Message TalkTalk
Message 4 of 4


A recent issue has arisen that all emails from the users on my talk talk account are not being received by recipients with GMAIL accounts. all other email suppliers are OK.

If Talk Talk made it easy to log a fault I would have raised one, hence posting this on this community.

There is clearly a gateway issue between the Talk Talk servers and GMAIL.

Are others experiencing this and how can this be actioned by Talk Talk.

I picked this up several days ago, but may have been going on longer.

Please note sending emails from GMAIL to Talk Talk are working OK

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3 REPLIES 3

Philile-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi @GavinWood is the issue still present? 

Phili
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Billx
Philosopher
Private Message TalkTalk
Message 2 of 4

I think @GavinWood 's main sending email addresses are at TalkTalk, and recipients at gmail.com are not receiving them.

I think @ fr8ys has commented that there is a problem and TalkTalk and Gmail are working on it.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

I've not noticed a problem, @GavinWood.

 

Also, my Talktalk emails received in Talktalk, are set to forward automatically to Gmail, and there's no rejection of that either.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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