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Talktalk.net emails to Gmail accounts being returned as spam

Spunx77
First Timer
Private Message TalkTalk
Message 3 of 3

Over the last month emails being sent to Google email addresses  from both of my talk talk email adresses are being returned with the following example message.

The email was a simple confirmation of a t shirt size from my Badminton Club

>: host aspmx.l.google.com[142.250.153.27] said:

    550-5.7.1 [153.92.124.205      12] Gmail has detected that this message is

    550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to

    Gmail, 550-5.7.1 this message has been blocked. For more information, go to

    550 5.7.1  https://support.google.com/mail/?p=UnsolicitedMessageError 

    a640c23a62f3a-b3546b3d286si425264166b.987 - gsmtp (in reply to end of DATA

    command)


I have no problem sending from my tiscali email address

What do I need to do to fix this?

Thanks

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2 REPLIES 2

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 3

Thank you so much for the support @fr8ys 

Hi there @Spunx77 I i will be closing this thread, please post to your initial post, i have responded.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Issues with Gmail and Hotmail emails going to spam, both sent and received is an issue TalkTalk are aware of.

 

It has been referred to the backroom technical team to investigate and when staff return tomorrow I'm sure your incident will be added to the known issues.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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