Ask us about your TalkTalk email account and Webmail.
on 01-11-2024 05:22 PM
Since 30th October most emails I've tried to send result in the message:
"Sending the message failed The mail server responded: Reject for policy reason. Please check the message and try again."
This happens even if I send a message to myself (I have two Tiscali email addresses) and even if the message is one I've sent successfully before.
Purely text messages are OK. Any URL or hyperlink in the body of the email causes it to fail. Most attachments cause it to fail. For example an .xls file is OK but a .pdf version of the same file cause it to fail.
How do I fix this quickly as at present my email service is not fit for purpose?
Thanks
on 04-11-2024 06:44 AM
Hi PWGX1, please send me a personal message including the affected email address and confirm if this happens when using webmail too.
Ady
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