Error occurred inside the server

[H0peless]

Hello please can you help us? 
this error message started appearing yesterday when my husband was trying to send an email - an error occurred inside the server which prevented it from fulfilling the request. 
My emails are sending and receiving fine - wouldn’t mine be not sending too if it was a problem with the server? 
He is receiving them ok, he has a tinyworld email and mine is tiscali. 
Hope this makes sense and thank you in advance 

[H0peless]

Thank you Divsec, I have added the account number and will wait with fingers crossed! 

[Divsec]

Hi @VicBlack probably the same resolution as above.

If your issue persists and you require personal attention please start your own thread as multiple similar issues on the same thread gets very confusing. 🍝

[VicBlack]

Same here, this started yesterday and I can't send any emails as I also get that message. Please help!

[Divsec]

Hi @H0peless there seems to be quite a few issues for TT with legacy accounts. A bit like the hydra, they get one sorted and then the next one pops up.

I do know that work is being done on this but for your reassurance your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.