Ask us about your TalkTalk email account and Webmail.
Friday
Using Thunderbird I sent a message I am (aaaaaaa) to half a dozen people that brought the response
"Sending of the message failed.
An error occurred while sending mail. The mail server responded:
<aaaaaaa@talktalk.net>: Sender address rejected: not owned by user 3@10111010.
Please check the message recipient "bbbbbbb@dsl.pipex.com" and try again."
I then tried further recipients individually all frequently mailed and got the same response.
The error message makes no sense to me whatsoever - anyone seen this before?
Monday
@Stiggywig that is great, thank you for the update.
Monday
No action required - checked and service looks to be resumed to normal - Thanks
Monday
@Stiggywig please advise if you still require assistance
Friday
Ok, as you can't send via Webmail, you will either have to phone or chat, or wait for the support team to return Monday.
Friday
Steve - thanks, I tried webmail from my phone - same result, so not Thunderbird. I should have thought of that test
Friday
@fr8ys thank you for the support.
Friday
Can you try using recommended settings for TalkTalk emails and derivatives such as yours please
Can you send via Webmail?