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email support

Ask us about your TalkTalk email account and Webmail.

Everymail

DesPollard
First Timer
Private Message TalkTalk
Message 3 of 3

I have received notification that I must transfer my account from Talktalk to Everymail. I have tried to do this but the system doesn't recognise my Irish address.

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2 REPLIES 2

kanya-TT
Support Team
Staff
Private Message
Message 1 of 3

Hey there, @DesPollard . Please advise us if you still have issues.  

 

Kanya

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Is there a help function on Everymail you can ask for help as I doubt staff here will be able to help with the Every mail system to this extent?

 

Is the address you are inputting the same as your TalkTalk one as you do say you have an Irish address?

 

TalkTalk only operates in Northern Ireland and I would have thought cleared this with Everymail and you therefore should be able to register a NI postcode.


You are in the staff's queue for a response, but they won't be back until Monday.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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