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Ask us about your TalkTalk email account and Webmail.

Existing full fibre customer being asked to pay for email accounts

Fenetian
First Timer
Private Message TalkTalk
Message 11 of 11

Hi I upgraded from broadband to full fibre 900 about a year ago but I have now received several emails telling me I have to pay for my emails before the 28 July surely as an existing customer I'm entitled to a free email account cheers fenetian

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10 REPLIES 10

Message 1 of 11

@siphosethu-TT I understood you can add up to 5 TalkTalk and legacy emails.

 

maybe you need to do a webform for each one. The forum manager should be able to advise you on this.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Message 2 of 11

I see though that fr8ys already helped, appreciate you fr8ys. Thanks😇

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Message 3 of 11

The one you get notifications on from TalkTalk. Thanks

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Message 4 of 11

I can only add one email, please choose one for the account. Thanks

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Message 5 of 11

Please follow the link supplied and don't place your emails in an open post.

 

I will again remove for security.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Private Message TalkTalk

Message 6 of 11

Hi my email addresses are xxx and yyy cheers

 

Removed for security

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Message 7 of 11

@Fenetian 

 

Please complete your profile and place the email addresses in your private notes field.

 

I will remove them from open view for security as you should never place personal information on an open forum as scammers are known to harvest details this way.

 

Link to your prifile here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Fenetian
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 8 of 11

Hi yes my email accounts are

Xxxx and yyyy 

Cheers

 

Removed for security.

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siphosethu-TT
Support Team
Staff
Private Message
Message 9 of 11

Hi there @Fenetian, I'll fill in the form for you as you've mention you have an active broadband account with us. Please confirm your TalkTalk email address that you being asked to pay for so we can get started. Thanks

fr8ys
Community Star
Private Message TalkTalk
Message 10 of 11

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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