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email support

Ask us about your TalkTalk email account and Webmail.

Gmail<-->TalkTalk Email ---- No communication

Billx
Super Duper Contributor
Private Message TalkTalk
Message 3 of 3

TalkTalk Community emails not reaching me at my TalkTalk email account.

 

These emails have to go via Gmail, because a year or so ago, I was forced to open a Gmail account, in order to use that as a username and use MyAccount in TalkTalk. These Gmail emails are then all automatically forwarded to my TalkTalk email account. No changes have been made by me at TalkTalk email or at Gmail. All emails from TalkTalk Community since at least 24 hours ago are missing. A test email directly from Gmail email to TalkTalk email says it has been sent, but nothing arrives at TalkTalk email. No error responses are given by Gmail. And the check has been done at TalkTalk Webmail, so it's not my email application.

 

EDIT at 3:49 -- I confirm:  posted a test email from TalkTalk Webmail directly to my Gmail email address. TalkTalk reports no errors. Email does not arrive at Gmail.

 

I expect TalkTalk to fix this.

 

Bill

 

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2 REPLIES 2

Billx
Super Duper Contributor
Private Message TalkTalk
Message 1 of 3

I am wondering also. Can the wonderful AI not fix this soon?

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Billx
Super Duper Contributor
Private Message TalkTalk
Message 2 of 3

The following is a post on another thread today:

 

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Hi fmob22, you'll notice we no longer supply web domains we used to but support costs and hosting costs far outweighed the profit/value so those services were dropped many years ago. We also used to allow mail forwarding until it became unsustainable due to the volume of traffic mostly spam. I'm sorry the mail service as it stands doesn't work for you, but its not going to revert to allowing mail forwarding. 

Ady

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Does this mean, that I can now revert to my original TalkTalk email address, instead of my Gmail email address, in order to log in to my MyAccount, and at the same time in order to receive and send email directly from my TalkTalk email address, rather than having to circumnavigate by forwarding from Gmail?

 

Bill

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