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email support

Ask us about your TalkTalk email account and Webmail.

I am able to recieve emails but not to send them.The system fails to connect to the smtp server

GrahamWoodward
First Timer
Private Message TalkTalk
Message 2 of 2

I think the problem is with the connection box outside. I think some has done some work in there

and has not done a proper job.  I did have a similar problem just over 4 years ago and could not

connect to the internet. that time TalkTalk had to get an engineer from Openreach to fix it.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi GrahamWoodward, if you can receive emails, but not send its going to be the email settings. If it were your line into the house both would be affected. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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