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email support

Ask us about your TalkTalk email account and Webmail.

I cannot receive emails

geoffwbrown
Chatterbox
Private Message

on ‎20-02-2023 12:56 PM - last edited on ‎22-02-2023 11:22 PM by

Private Message

Message 3 of 3

I cannot send or receive emails  with my new password. Not on windows or android.

I am using mozilla with settings as suggested by your recent email

XXXXXX REMOVED FOR SECURITY REASONS 

mail.talktalk.net

POP3 995

SSL/TLS

 

Could do with your help!     Geoff Brown

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎23-02-2023 08:43 AM

Message 1 of 3

Hi geoffwbrown, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-02-2023 11:25 PM

Message 2 of 3

@geoffwbrown, for staff to identify your account, please complete your community forum profile details. 

 

Never post personal information on the open forum pages. 

 

Please go via your avatar/name; settings; Personal Information. 

 

Anything extra can go in Private Notes, at the end of that section. 

 

SAVE CHANGES. 

 

Staff will reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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