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I’ve left talktalk as of 27th August

Jamespowell
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3

Image removed for security reasons. 

 hi,

 

I was asked to send you this first bill from the provider I have transferred to so that I can get a refund on the last bill that I paid to you. Thanks 

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi there @Jamespowell, please elaborate a bit more on the matter. Where you over charged or perhaps there's something you didn't understand in your final bill? 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

@Jamespowell,

 

You just displayed your name, address, email address and account details at your new provider for all the world to see. 

 

I have removed the image you displayed. 

 

You simply must not post any sensitive information in the public thread. It attracts scammers who can misuse the information and is also against forum rules. 

 

I don't know whether staff can process this information through private messages on your behalf  - the forum support team is back on here during the day, Monday to Friday. 

 

Normal procedure would be to go straight to Talktalk's billing team to sort it out for you via Chat or calling 03451 720088 during the day. 

Gliwmaeden2, a fellow customer.
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