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email support

Ask us about your TalkTalk email account and Webmail.

Is this a scam e mail today'

Taxi33
Team Player
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4
Not displaying properly? obscured for customer security
 

 

 

 

Hi,

We've updated TalkTalk Mail! Our goal is to improve your email experience. A host of exciting new features are on the way to make your mailbox even more user-friendly.
Required Step:

Please make sure to update your account details by October 10, 2023, to keep your email active and to welcome the forthcoming enhancements.
Refresh your account
The update rollout will commence in the next 10 days. Rest assured, once your account is updated, we'll send you a follow-up email with guidance on how to make the most of these new features. So, keep an eye on your inbox!
If you’d like more information, please see our Email Upgrade FAQ here.

Your TalkTalk Team

 

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3 REPLIES 3

Message 1 of 4

@blodwynblod, you and I cannot see any other customers' personal details!

 

Your information on here is visible only to yourself and staff.

 

Best not to speculate how this information has been acquired!

 

However it looks as though the phishing scam is joining the legions that have harvested addresses at some stage, and thereafter sends out with different "sender" addresses every time. It's thereby very hard to stop, no matter how often you report Spam and try to block it.

 

It's worth checking on https://haveibeenpwned.com/, as this can indicate whether your email address and other information has been harvested in the past. One can end up receiving messages as though sent by oneself sometimes.....!

 

And worth changing your password even if you didn't click on the link.

Gliwmaeden2, a fellow customer.

blodwynblod
Whizz Kid
Private Message TalkTalk
Message 2 of 4

hi gondola and others 

I have received two of these spam phishing emails and forwarded them to phishing@talktalk.co.uk. BUT how do we know if the spammers using fake tiscali and talktalk email addresses ( or are they real ?) are not on the community looking at names IDs and posts , hows the security on the community?

regards

Blodwyn

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Gondola
Philosopher
Private Message TalkTalk
Message 3 of 4

Hi Taxi33 

 

It's a scam phishing email.

 

Scan your email devices to ensure there are no viruses, trojans or other mailware and as a precaution change and upgrade your email password. Be on your guard for further rogue emails purporting to be from TalkTalk and note that there are no links to click to 'Verify' 'Refresh' 'Upgrade' or 'Update' your email account in official TalkTalk communications and at no time will TalkTalk ever ask you to enter your email address and password other than on the official sign in website.

 

Report a phishing or spam email

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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