Link emails

[glider_rider]

Can you please link my email addresses to my account as you are attempting to charge me even though I am a customer? I have completed details within my profile as requested.

[kanya-TT]

Not at the moment, we are still working we've seen some progress on some cases, and we are hopeful all customers will have their emails fully restored.

Kanya

[glider_rider]

Hi Mandisa1-TT, do you have a time frame as to when full email functionality will be restored please?! Thanks.

[mandisa1-TT]

You are most welcome @glider_rider 

[glider_rider]

That’s great - many thanks for your assistance. 

[mandisa1-TT]

I have completed the form for you and you should no longer receive any communication regarding the migration to Everymail, If you have lost the ability to send emails they should be restored soon.

[glider_rider]

Thank you! Yes, there was a spelling mistake in one of the email addresses. Are you able to complete the form for me now please? 

[mandisa1-TT]

You are most welcome @glider_rider please let me know once you have rectified the typing error if there is one.

[glider_rider]

Many thanks for your help with this - much appreciated.

[Billx]

@glider_rider 

Your profile is here,  https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

You will find the private notes by scrolling down.

Bill

[mandisa1-TT]

It will be on your profile, edit your profile the notes are at the bottom:)

[glider_rider]

Hi, I cannot figure out how to access the private notes now. Can you tell me how I do this please? 

[mandisa1-TT]

Hi there @glider_rider I would love to assist you with your query, the email addresses you have listed are already linked to your account. Please double check them and confirm as I suspect you might have made a typing error on your private notes. Please confirm once you have rectified so that I can complete a form for you to be excluded from the email migration. Thanks