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email support

Ask us about your TalkTalk email account and Webmail.

Final notice

Helendempsey
First Timer
Private Message TalkTalk

on ‎05-08-2025 12:42 PM

Message 3 of 3

Please explain why I am getting stopped using my emails by a notice appearing: final notice:  I pay  TalkTalk £24. MOnthly for broadband so what Have I to pay this subscription for?

Mrs Helena Dempsey 

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎05-08-2025 01:20 PM

Message 1 of 3

Hi there @Helendempsey, please note that this was an error so what I will do is take you through a form to correct this as you have an active broadband account. I'll send you a private message so we can get started okay. Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎05-08-2025 12:48 PM

Message 2 of 3

You may have missed this notice, @Helendempsey:

 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

 

Make sure that your personal information details are complete so that staff are sure of your current My Account and add all email addresses from older account(s) in Private Notes. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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