Lost access to talktalk emails

[Rickyjetski]

Hi,

I have lost access to some of my talktalk emails, can these be linked to my broadband account?

[mandisa1-TT]

You are most welcome and thank you so much:)
You too, take care

[Rickyjetski]

Much appreciated

have a nice day

[mandisa1-TT]

Thank you so much for the information you have provided me with. It seems only 2 email addresses are linked to your broadband account, which explains why 2 are working fine and you only experiencing issues with the other 2. I have completed a form for you, the back office will have this linked for and issue should be resolved in 48 working hours.

[Rickyjetski]

Hi, 

On two email accounts there are banners to subscribe.

On my other two email accounts nothing, and i can see those on Mailbox manager.

[mandisa1-TT]

Is there a banner or pop up to subscribe to everymail?

[Rickyjetski]

Hi, no i haven't had any notification regarding migration to Everymail.

Regards

[mandisa1-TT]

Hi there @Rickyjetski Just to confirm did you receive communication from us advising we migrating your account over to Everymail?