Microsoft account verification code

[eebo7]

I am trying to get back into my Microsoft account (somehow the password seems to have changed?) which has all my backups, photos and other files in. To do this, I need to verify my identity, but when I click the button for Microsoft to send me a verification code to my tiscali email address, I never receive it? I have done this multiple times now, checked my spam and junk folders, but still no codes? Is this some talktalk mail issue?

[Ady-TalkTalk]

And there's no errors in the email address and it is definitely the one you think it is?

Ady

[eebo7]

Hi, yes checked all folders and forwarding etc.

[Ady-TalkTalk]

Hi eebo7, there's not an issue that I've seen reported. Have you logged into webmail and checked all folders and the mail forwards to ensure its not being forwarded on somewhere else?

Ady