Not Receiving email from Tesco

[Tingle77]

I understand there’s a problem with Talktalk rejecting any email’s sent from Tesco and that it’s been going on for several days.

Does anyone have any idea when it’s likely to be fixed?

Also are other emails affected?

[Ady-TalkTalk]

I've added you to the incident I've opened. 

Ady

[Tingle77]

Just tried an amending an order to see if the confirmation email arrived.    Nothing unfortunately.  The emails have stopped again. 

best wishes. 

[Ady-TalkTalk]

Are you still receiving Tesco's emails?

Ady

[Tingle77]

Just received an email from Tesco.

thanks Ady. 

[Tingle77]

have just booked two delivery slots and not received any mails. 

[Ady-TalkTalk]

Let me know how you get on. 

Ady

[Tingle77]

Hi Ady,

I've just added it although had been receiving their emails for years.

I’ve also just amended an order to test it although still no email.

best wishes.

[Ady-TalkTalk]

Hi TiscaliAddressUser, please start a new topic so that we can track the numbers affected and demonstrate it to the business.

Ady

[TiscaliAddressUser]

Just confirming that I've had the same problem for exactly the same amount of time. I have a Tiscali address ... I don't know if that's relevant?

[Ady-TalkTalk]

Hi Tingle77, have you put the tesco address in your allow list in webmail? 

Ady